Description
With more and more businesses having a global presence, improving diversity knowledge is a required component of every company. Learning how to use strategies to be proactive and remove barriers encourages diversity in the workplace and community.
The Workshop Diversity course teaches what diversity is and how it can create a more dynamic environment. It reviews how to use active listening skills and how to employ effective questioning techniques to improve communication and remove diversity barriers.
Topics Include:
- Understanding Diversity
- Understanding Stereotypes
- Breaking Down the Barriers
- Verbal Communication Skills
- Non-Verbal Communication Skills
- Being Proactive
- Coping with Discrimination
- Dealing with Diversity Complaints as a Person
- Dealing with Diversity Complaints as a Manager
- Dealing with Diversity Complaints as an Organization
