Description
Business etiquette is a set of manners often upheld by custom that is accepted or vital in a profession. Typically enforced by the members of an organization, those who violate business etiquette are usually not as well respected by colleagues. Gaining and maintaining respect at work is necessary for most people to feel better about their jobs which can translate into better customer relationships.
The Business Etiquette course teaches the components of creating a professional, mutually respectful atmosphere and how to improve communication to help an organization serve as a productive place.
Topics Include:
• Understanding Etiquette
• The Meet and Greet
• The Dining in Style
• Eating Out
• Business Email Etiquette
• Telephone Etiquette
• The Written Letter
• Dressing for Success
• International Etiquette
