Taking control over the emotions that shape our lives can have powerful effects. Emotional intelligence (EI) is the ability to recognize and manage our emotions, behaviours, and impulses, and apply this knowledge to the world around us. It encourages self-awareness, internal motivation, and the exploration of diverse perspectives. Through effective and authentic communication, emotional intelligence will create positive relationships within any organization.
Emotional intelligence is a skill that can be developed to help you to maximize your personal and professional success. The Developing Emotional Intelligence course will provide the tools needed to gain control over emotions, navigate challenging situations, and communicate empathetically. With emotional intelligence, you can build a more happy and prosperous life.
- Introduction to Emotional Intelligence
- The Components of EI
- Tools to Gain Control
- Verbal Communication Skills
- Nonverbal Communication Skills
- Managing Relationships with Others
- Overcoming Obstacles
- Application to Business Practices
- Benefits of Being Emotionally Aware
- Making an Impact