Description
We are being flooded with Social Media invitations and updates. Web-based communication icons like Twitter, Facebook, YouTube, and LinkedIn are dominating the way we interact with each other. People are feeling the need to be updated at all times. It has become a time eater, and businesses are quickly becoming aware of the drain it can have on productivity and the need for guidelines on what should and should not be shared.
Understanding Social Media is about communicating the right way. With communication happening more through electronic means than face to face and talking on a phone being replaced more and more with SMS (texting), social media channels are becoming the main form of communication. Learn how Social media and the Workplace can work together.
Topics include:
- What is Social Media?
- Defining Your Social Media Policy
- Creating a Living Document
- Keeping an Eye on Security
- Rules to Follow When Posting
- Benefits of Social Media
- The Pitfalls of Social Media
- Listening to Your Customers
