Every organization is responsible for maintaining records. The ability to create, organize, and maintain records and archives is essential to success. Correct records keeping will not only offer liability protection; it will also increase efficiency and productivity. To put it simply, maintaining records and archives will improve the bottom line. This course will help you know how to classify records, define and maintain different systems, and develop a keen understanding of the importance of records management. Topics include: Understanding records Management of records Context Classification Paper-based systems Electronic records Hybrid systems Appraisal & systems Record Maintenance

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Recognizing the strengths and values of focusing on what is working as opposed to what’s wrong can help transform an organization. Appreciative inquiry is about shifting from looking at problems and deficiencies and instead focusing on strengths and successes. The Appreciative Inquiry course teaches positive questioning of employees to guide them in the right direction. It provides tools for change that can strengthen relationships throughout abusiness using best practices and positive stories to impact transformation. Topics Include: • Introducing Appreciative Inquiry • Changing the Way You Think • The Four D model • The Four I Model • Appreciative Inquiry Interview Style • Anticipatory Reality • The Power of Positive Imagery • Influencing Change Through AI • Coaching and Managing With AI • Creating a Positive Core

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Anger management is the process of controlling anger before this anger controls you. Anger can be an incredibly damaging force, costing people their jobs, personal relationships, and sometimes even lives. Since everyone experiences anger, it is important to have constructive approaches to manage it effectively. The Anger Management course will help teach healthy ways to express anger, identify anger triggers, as well as techniques to de-escalate an angry individual. Learn how to gain control and manage anger effectively. Topics Include: Understanding Anger The Styles of Anger Gaining Control Separating the People from the Problem Working on the Problem Solving the Problem A Personal Plan Communicating Your Anger Dealing with Angry People Pulling it All Together

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Bloom’s Taxonomy is not just for elementary school teachers. The three domains of the taxonomy apply to adult education as well. The psychomotor domain is the domain of action and physicality and it works together with the other domains when implementing it. In the Adult Learning - Physical Skills course discover how to better navigate the physical environment and learn why an understanding and coordination of physical skills provides an incredible benefit to everyone. Topics Include: Bloom’s Taxonomy Observation Imitation Manipulation Precision Articulation Naturalization Versions of Psychomotor Domain Psychomotor Measurements Skills to Consider when Planning

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Bloom’s Taxonomy is not just for elementary school teachers. The three domains of the taxonomy apply to adult education as well. The cognitive domain is the domain of knowledge and intellect and it is the main focus of most educators. In the Adult Learning: Mental Skills course learn the specifics of how Bloom’s Taxonomy applies to adult learning and why the cognitive domain increases intellectual capability. Topics Include Bloom’s Taxonomy Knowledge Comprehension Application Analysis Synthesis Evaluation Types of Knowledge Training

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Administrative assistants are a key part of most office environments. They work quietly in the background, ensuring that the business runs smoothly and efficiently. This workshop will give new administrative assistants tools that will make them that person that the office can't live without. Experienced administrative assistants will learn new tools that will make them more efficient and valuable than ever. Through this course, you will learn the core skills that will help them use their resources efficiently, manage your time wisely, communicate effectively, and collaborate with others skillfully. The practices presented in this course may take time to be a part of your daily work routine. However, making the commitment to consistently apply the concepts every day is the key to changing and adopting new behaviors in a short amount of time. Topics include: Getting organized Managing time Getting it all done on time Special tasks Verbal communication skills Non-verbal communication skills Empowering yourself The team of two Taking care of yourself

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Administrative office procedures may not be glamorous, but they are essential to the success of any enterprise. A well-run office reduces miscommunications and helps to eliminate common errors. By making the administrative office a priority, you will establish clear policies and procedures with employee understanding and buy-in, which ensures that your work environment runs smoothly.  This course will help you understand how an Administrative Office Procedure binder demonstrates professionalism and efficiency in an organization or office setting. It is also a marvelous instrument for quick reference and utilization. Strategies and procedures are a vital connection between the company’s vision and its everyday operations. Topics include: Why your office needs administrative procedures Gathering the right tools Identifying procedures to include Top five procedures to record What to include in your binder Organizing your binder What not to include in the procedure guide Share office procedure guide Successfully executing the guide

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Accountability helps to ensure that every employee will take responsibility for their performance and behaviours, and continue to manage this responsibility. When we implement goals and communicate with one another, we can achieve powerful results. Building an accountable workplace requires strong teamwork and collaboration. Every team member must have a strong understanding of the values of the company and recognize the importance of their dedication, in order to attain success. This course will provide you with informative tools and practical strategies that can be used to help empower the team to work towards achieving the benefits of accountability. Accountable employees will fuel performance and productivity, and generate an enhanced workplace. Topics include: What is accountability Creating an accountable workplace The C’s of accountability Building ownership Accountability in leadership The power of goal-setting Feedback as a tool Effective delegation Barriers to accountability Benefits of accountability

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Get access to our full suite of courses with this 6 month access. Unlimited courses during this membership

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Get access to our full suite of courses with this 12 month access. Unlimited courses during this membership

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